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Tips To Break Your Creative Block – Creativity Series Part 1

by Brad Besancon

Watch Dr. Rodney Hill, the Futurist for Texas A&M University, explain how to get into a creative “flow” when you just can’t seem to come up with any new ideas.

Transcript

Robert Riggs: Hi, we’re Robert and Brad, and we’re here with the Clarity clip of the week and with Dr. Rodney Hill, the futurist at Texas A&M University to talk creativity. Now, Rodney, a lot of people think that not everybody can be creative but you’ve got a process you take your students through where you get there.

Rodney Hill: I think everyone can be creative. It’s just through the school systems, they’re not exposed to creativity. In fact, it clips their wings most of the time. If they try to be an original or creative, or come up with unusual answers, they’re slapped down; they expect students to reproduce knowledge. You memorize this, you feed it back on a test, but they don’t ask them to ever create anything. So that’s what’s happened to kids, so I have to show them how to get into their creative mode, and a lot of people call it “flow.” Essentially, when you’re in flow, both hemispheres lock into the frontal lobe and it’s referred to as optimum behavior.

Brad Besancon: One of the things we’ve noticed is, especially with our clients, is they have no idea how to get into the flow. Is there some tips, maybe three or four tips where, did you take your students through, it kind of gets them to flow part 1 or flow 1.0?

Rodney: Sure.

Brad: What are some of those?

Rodney: Well, getting into the first day, I’ll pass out red apples to a hundred in the class, and they’re all sitting there with a red apple wondering.

Robert: [laughing] They’re supposed to give that to you.

Rodney: Yes. So I have them either lean back they can lay down on the floor, in the aisles, whatever they want to do, and then I take them to an exercise that was written by the associate dean of engineering out of Stanford. Stanford requires 2-3 hour classes on creativity to graduate any engineering curriculum.

Brad: Interesting.

Rodney: And so anyhow, they go through a whole range of what it’s like to eat an apple. About a minute into it, they have to bite into the apple, and we imagine the apple, the sunlight going in this apple’s form, the way the skin reflects the pattern of [00:02:16], streaks and dots, not just one color. But anyhow, it goes everything, from going into the ground, coming up the sap, flowing into the blossoms, etc. but essentially, they are imagining, and what’s really interesting, this is the first time and they’re just sort of like in a daze when they get out of it. Now, the second class period, I use an exercise from the Olympic Training Center which is progressive relaxation exercise where you flex your hand and your shoulders, you go through a whole range of things, and then you release it so it gets them into that idea but a lot of them all of a sudden realize that when they are creative, they go through a series of things.

Brad: So if you had to tell a business that looks at Robert and I and says, “Guys, I’m on a mental block. I’ve been doing this for two years on social media. We’re writing blogs–

Robert: Two weeks.

Brad: Or two weeks. [laughing]

Robert: We walk in with an apple.

Brad: Yes, should we bring an apple? What would you say for a company that says, “I’ve got this team of people and we just seem to be regurgitating and nothing new’s coming out,” what are some real specific steps that they can do?

Rodney: Oh, okay. There’s an exercise that you can take them through. One is, pass out, get about halfway through the second lecture on creativity and say, “Okay, stop. We’re having a pop quiz,” and they will all go gasp, “But you said it was all going to be producing.”

Brad: [laughing] “This is a creative class, we don’t have tests.”

Rodney: And so I hand them out a sheet which is down here, it’s the chemical formula for coffee and it goes through a whole series of things. You have to design this container that will keep it at X degrees centigrade and you’ll have a packet in your hand, and you have to be able to get to another room and open the door holding this device. Essentially, just before that, I told them about trigger words, that if you’re listening to music, you never listen to music with words in it because if you’re trying to come up with something creative, you’re fighting off those words.

Brad: Yes, your [00:04:30] trying to sing the song.

Rodney: [00:04:30] image. So anyhow, they come up with these fabulous Rube Goldberg contraptions that have a bunch of them, put them up on the whiteboard, and they’re like, the really–

Brad: They have no idea where it came from.

Rodney: No.

Brad: Yes.

Rodney: But they’re wonderful. But then I flip in and show them slides of, what if I told you this was coffee? They would have come up with coffee cups, coffee mugs; they wouldn’t have come up with–

Brad: This is a chemical liquid.

Rodney: Yes, an accordion thing that lifts to the served saucer on a belt, and there is a range of things. That’s what most businesses are doing. They tell the people doing the creative thing: “Okay, come up with a [clicks tongue].”

Brad: Exactly. They tee it up too much and say the same free flow.

Robert: Okay, we’ve been talking with Rodney Hill, the futurist at Texas A&M University about getting into the flow for creativity. Now, in part 2, we’re going to come back and talk about some other specific steps of, how do you get into the flow?

Filed Under: Digital Marketing Tagged With: associate dean of engineering out, Brad Besancon, chemical formula, chemical liquid, Cognition, Creativity, Design, Education, Flow, Human Interest, Learning, Olympic Training Center, Problem solving, Product management, Psychology, Rodney Hill, school systems, social media, Stanford, Texas A&M University

Social Media Road Trip: Need Directions To Your Customers?

by Brad Besancon


Are you following the right directions to find a profitable audience for your business in Social Media?

Transcript

[FILE NAME: Social Media Road Trip – Where Are You Headed To Find Customers?] [DURATION 00:05:55]

Brad Besancon: Well, hello, everyone. It’s Brad and Robert with our Clairiti clip of the week, and we’re going to introduce a series today, kind of the three things we see a lot kind of wrapping up the year. We saw a lot in 2016 and one of those is, the three-part series, we’re gonna start with these objectives, online marketing, social media objectives. The second piece is this ROI issue that always comes up when you’re talking about social media or online marketing, and then all of these extra parts–there’s one in every corner, right, Robert?

Robert Riggs: Yeah, and now, we’re on location today in your new pick’em up truck as we [00:00:34 crosstalk]

Besancon: Yeah, out in the pickup truck. Because one of the things, when you think about social media online marketing, the first thing that you should do is figure out what it is you want to do.

Riggs: Where are you going?

Besancon: Yeah, where are you going? What’s the objective of why you’ve decided to get involved into social media or change? There’s always an objective. There should be an objective in the strategy. When you go to the grocery store, what do you do?

Riggs: Make a list.

Besancon: Make a list. When you plan a vacation, what do you do? You’d spend hours online looking, finding spots to go and everything, yet we run into numerous, numerous businesses all the time and they don’t have a written strategy or an objective of why they’re doing this stuff.

Riggs: Yeah, when they started the business, they had a business plan but there is no marketing plan and certainly no digital or social media marketing plan.

Besancon: Right. And it just doesn’t make any sense. A simple task of going to the grocery store, we get in our vehicles like we are today and we go from point A to point B. We know how to get there. There might be 14 different ways to get to the grocery store, we have our favorite path. So there has to be an objective on what is point B in my social media and online? How do I get there? It’s not going to be a straight road; it’s going to be curvy, right? You’re going to have to take some right turns and left turns, you’re going tohave to back up and start over but there should be an attractive. Heck, we have mapping systems in pretty much–any vehicle now has navigation, and what does that help you do? Get from point A to point B. And sometimes, it doesn’t give you the best route, which in our world, you do have to experiment. You have to say, “Well, maybe we’re going to try a different route or a different objective.” You got to change the destination. You have to load in the roadblocks and the traffic in the roadmap so that’s not going to happen. You have to know where those are and be aware of that, and notice, you’re going to have to back up. In football, you’re going to halftime and make adjustments.

Riggs: It’s going to happen. And one of the problems that we see is, that even when we get clients to get a plan for coaching them, you got to start the trip you, got to put in drive. They said, they’re frozen at the wheel. You got to. You just have to do it.

Besancon: Yeah, and the other thing to be cognizant of is, don’t hand your brand over to someone in a cube because they’re under 30 and you think they understand all the stuff because they grew up with it, and that’s not–I’m not being offensive to you; I’m not trying to critic. We just see that a lot and all the problems that come with that. We have a little saying, do you want to be cute, clever and social? Or do you want to become–those are the kind of three C’s that we talk about: cute, clever, and calm, and you have to pick one of those in your objective and put it in drive and move forward. And so we start with an online branding session about who are you going to be online and that really kind of in part, becomes the starting point of the map.

Riggs: Right. I mean, our brand storming session and we encourage you guys to do it as well with your own staff or whoever it is. You have to know who you are. If you don’t know who you are, how are you going to talk to your audience? And then the second thing is, who’s your audience? Who are you trying to be and who are you trying to target? Are you going to be a sales ? Are you going to more connection? We’re all about conversation marketing. We’re all about driving the conversation online, connecting with clients to eventually convert the clients. And there is a different way of talking depending on what that conversation is that you want to get started. There’s a different language for each of the audience. There is a different language for each of the platforms; your Twitter following doesn’t exactly look at Facebook, and your Instagram, and obviously, Snapchat’s going to be different, YouTube’s going to be different. So there’s even languages within the platforms.

Riggs: And also, you got to think about, there are multiple destinations in terms of what objectives are sure on each of the platforms, and as you’re on your way to those objectives, just like when you’re out on a trip, well, how many miles are we going? “Dad, are we there yet?”

Besancon: “Where’s the next Bucky’s?” right? so we’ve got to be measuring along the way of how are we getting to this objective, and then kind of once you’re there, now what’s happened.

Riggs: Right, and that’s the critical piece, is what’s happening once you got in line with an objective in? What’s the next step?

Besancon: And kind of the reason we’re talking so much about this is that we see this everywhere. Nobody’s got a plan. Nobody else got a strategy.

Riggs: And for some reason, everybody’s got the notion that the same people do Facebook that, well, you just post. You just post stuff.

Besancon: Yeah, and I think the critical thing is, they said, “We know what we need to be doing and we know we should start something. I’m going to change my website because it’s not mobile-friendly so I’m going to fix it. I’m going to do all of these things,” and they never take a step back and figure out what, what is it that the website needs to be doing?

Riggs: Yeah, and posting up a picture of your friends or your family around the table during a holiday or on vacation is a way different thing than when when you start doing that for a brand.

Besancon: Absolutely.

Riggs: And your brand story.

Besancon: Absolutely. There can be pieces of that as your brand and your brand family, etc. There can be pieces of that but without the written objective, without that taking a step back and really kind of understanding what it is you want to do. And you never know if that’s that’s going to work.

So we’re going to start kind of addressing some of those, and next week, we’re going to talk a little bit about this ROI question.

That’s the Clairiti clip, guys. We’ll see you next week. Thank you.

Filed Under: Social Media Tagged With: Communication, Digital media, online marketing plan, Social Issues, social media

Are You Hitting Fouls In Social Media?

by Brad Besancon

Robert Riggs and Brad Besancon use the Twitter Rant by an Assistant Football Coach and its fallout on recruiting for a lesson on the use of checks and balances when it comes to posting in social media.

Standing at the 3rd base foul line at a Dallas baseball field, these social media experts offer advice on how not to hit fouls when it comes to Twitter and other social media platforms.

Besancon who started and managed social media for the Dallas Cowboys in his previous career talks about lessons learned.

In short, take a breath, think it over, ask a colleague for an opinion before you tap send. Or push delete.

Links to articles about the recruiting fallout for Texas A&M football:

Twitter Channel where the rant started, Aaron Morehead, Wide Receiver’s Coach at Texas A&M

Dallas Morning News Sports Day

Sports Illustrated

Transcript

Robert: Hi I’m Robert Riggs and this is Brad Besancon with the Clarity Digital Clip of the week, standing at the third base foul line, to talk about how not to hit a foul in social media. Because today Sportscenter is alive, Twitter is alive over a tweet by Texas A&M assistant football coach who’s over committing big controversy.

Brad: Or isn’t.

Robert: Yeah. The lesson is though of all of this.

Brad. Yeah. I think the lesson is though, is when you’re in a frustrated state or an emotional state, or you might just be pissed off; don’t jump on social media to express those feelings; if you’re representing a brand. Your personal stuff is your personal stuff. But when you’re out there as a football coach; we see it all the time in sports. Somebody goes off ‘the refs didn’t make a good call’ or whatever, and they go off for ten minutes on these rants; they call them social media rants. But if you’re a representative of a company, or you’re a team member of a university, or a major sports team, or whatever the case may be; take a step back, take 24 hours. If you need to do something like that from an emotional standpoint, get a piece of paper and write it down.

Robert: We do advise our business clients to hit that emotional cord with their audience.

Brad: Yeah and that’s where it gets tricky. Because we do want to attach, if you will, or connect with our clients or our followers in social media, on the emotional level. That’s the whole point, right? The whole point of social media is to make that deeper connection. It’s not just about coupons and brands. It’s ‘you’re connected with me on a deeper level’; but don’t go to the extreme. Because the minute you go the extreme, they’re going to leave because you’re going to make somebody upset, right?

Robert: Right.

Brad: You remember that from politics and some of your background in journalism.

Robert: Sure, and in broadcast journalism; we had a checks and balances in that we had producers or editors who looked at our copy before it went out. You had a second set, maybe a third set of eyes on it, so you didn’t get into trouble. Look, ask a cohort, ask a person next to you, ask a friend to take a look at it. And if you have the slightest question or doubt about your emotions at the moment, you really want somebody else to look at it. You know we do that together, because I know I’m the one who kind of pushes the envelope sometimes; and you come in with kind of a corporate view like ‘oh we’ve got to town that down.’

Brad: Yeah, and I think a checks and balances is the perfect way to look at it. Have someone on your team. Not necessarily your boss or something, maybe it is your coworker or someone who’s on your team. It’s to just review the stuff. We’re not saying be mister and missus politically correct, because sometimes in order to connect with your audience, you do have to be kind of in their face and out there and pushing that envelope. It’s just the manner in which you do it, how you do it, and remember; we hear it all the time; you hear it in your personal relationships or whatever. ‘Well I can’t tell what you meant by this on this tweet’, ‘I can’t tell what you meant by this on this text’. You have to think the same thing when you’re out there representing your company and talking to people is; they’re just reading words. They’re not with you in your presence. So you’ve got to be careful.

Robert: Okay, so the take away from this weeks Clarity Digital Clip is; step out of that batter’s box. Are you going to hit a foul and it will be ugly. Thanks, see you next week.

Filed Under: Social Media Tagged With: Reputation Management, social media, Social Media Rant, Sports Marketing, Texas A&M Football, twitter, Twitter Rant

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